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FAQs (Frequently Asked Questions)


In an effort to help our community understand who NorCal CRT is, what we do, and how we can best be of service during the long-term recovery efforts we’ve developed this FAQ. We will continue to add to this FAQ as questions and suggestions are made to help in our communications.


Who is NorCal CRT?

NorCal CRT is a group of local community volunteers comprised of representatives from non-profit groups, faith-based organizations, and businesses passionate about helping our community recover from the Carr and Delta fires. If you or your organization are interested in joining this collaborative effort, please visit our website at


Some of our the represented groups participating in the CRT are (this is by no means a definitive list): 2-1-1 Shasta, American Red Cross, Bethel Global Response, Children’s Legacy Center, Dignity Health, Connected Living, Don Ajamian Construction, Disability Action Center, Eagles Nest, Empire Recovery Center, First Christian Church, Hill Country Clinic, Legal Services of Northern California, Lions Club, NVCSS, Pacific Sky, Redding United Methodist Church, Salvation Army, Shasta College, Shasta County HHSA, Shasta County Interfaith Forum, Shasta Family YMCA, Sierra Community Services, St James Lutheran Church, Superior California Economic Development, The McConnell Foundation, Therapy Associates, United Way of Northern California, Western Service Workers.


We also recognize and thank government agencies such as CalOES, FEMA, and the SBA for their advice and guidance as we worked to form the CRT.


Will NorCal CRT also help with the Camp Fire recovery?

Although we stand in solidarity with our neighbors in Butte County who continue to be affected by the Camp Fire, the NorCal CRT committees are focused on and committed to helping Shasta County residents impacted by the Carr and Delta Fires.


Why did NorCal CRT form?

In short, to help members of our communities who were impacted by the Carr and Delta fires to fully recover financially and emotionally. From the experience of other communities who have been impacted by natural disasters on the magnitude of the Carr and Delta fires, we know that there is a “gap” in financial, emotional, and physical aid to survivors once the short-term aid from FEMA and other organizations is gone. Low interest loans from the SBA may not cover everyone who needs that level of financial help. The CRT is local members helping local survivors in their long-term recovery.


When did NorCal CRT form?

Several years ago, a small group calling themselves Shasta-Tehama VOAD (Voluntary Organizations Active in Disaster) formed and began meeting. When the Carr and Delta fires hit the community VOAD was able to quickly stand up and help form the CRT. In August of 2018, a small group of individuals representing many of the businesses, faith-based organizations, and government agencies with guidance from CalOES and FEMA met with the intent of forming a long-term recovery group (LTRG). Since that time the group has formed committees, established a mission statement and held weekly meetings.


What does NorCal CRT do?

The CRT is here to help the survivors of the Carr and Delta Fires. We help connect and facilitate needs-based requests to the right agencies, businesses, and organizations. Ultimately, one of the biggest tasks the CRT will work on is the reconstruction of close to 300 homes.


How does NorCal CRT operate?

Any individual or family who needs help would contact the CRT through our website ( or case management system (we are working on setting up a phone number and will issue a PR when that’s been finalized). The information provided is completely confidential. Our case managers have a full list of resources within the community and work to connect the individual with a group who can help address that need. This assistance may be as simple as removing a fire-damaged tree from an elderly couple’s property or as involved as helping with the construction of a new home.


Is NorCal CRT a “legal entity” as in a non-profit organization?

The CRT is a volunteer group of partner organizations all working together to share collaboratively their resources and experience to help in the recovery efforts for this area. For tax and legal purposes, donations may be made through the Shasta Regional Community Foundation as the fiscal agent of the CRT. The CRT is not a legal entity and doesn’t hold resources of its own, but rather leverages the power of its networked partners to connect our fully-vetted clients to the financial, in-kind, and human resources of those organizations, making the most of those resources and preventing duplication of services..


I want to help! How can I get involved?

People can help NorCal CRT in a variety of ways. You can donate time, money or resources by visiting our website. At the top of the web site look for a link that says “help” and  a form that you can fill out. When you submit that form a team member will reach out to you, usually withing 48-72 hours.


I need help/someone I know needs help. How do I contact NorCal CRT?

Currently the best method is to visit our website at and fill out the form you’ll find there. For helpful links to a wide variety of community resources related to the Carr and Delta Fire recovery please visit